Excellent management (Thank you, Ben). Good location. Service level is great. Good value
Great marina. Easy access. Very helpful dockhands. Great coffee group in the am! The restaurant could use some cuisine improvement.
I write this review with a sour taste in my mouth. I’ve always enjoyed stays at this marina. What happened was quite simply a one day slip in my schedule due to a need for repairs. We’ve all been there. The problem is that my request fell under the 72 hour cancellation policy. The request was a few hours short of that minimum. I did not request a refund only a credit for a future date. I was flatly refused, repeatedly. I found the lack of consideration for a customer inappropriate. Message: do not violate and marina rules, they are unforgiving at this marina.
Great operation. Thruster failed and the dockhands helped me maneuver into my spot!
Great stay! Bob, the marina manager could not be more helpful. Help coming in and help on departure. Even help driving us to pick up dinner. Can’t say anything more tha if you are traversing the Okeechobee water this is a must stay!
Great stay! No problem asking for and getting assistance docking. Convenient to Bridge of Lions. Return is warranted
Perfect spot. Lots of help docking. Early morning g assistance releasing lines. All went well. Thank you, Carl have
All was perfect. Greg was of major help. Came in early just to help release lines at sunup. Highly Recommend
Excellent stay. Janner was very helpful. Only disappointment was not getting slip requested. It was a confirmation by the DockMaster who left a week prior to my arrival. Thanks to Janner it all worked out.
Not a good stay: On arrival there. We’re two very inexperience dockhands. They didn’t understand spring lines or how to Properly tie off a cleat. The winds were high so it was more difficult than a normal day. I had to jump off the boat and with the help of a Yacht Controller I redid all the lines and showed them the proper methods. I asked when the marina opened in the am. I was told 8am. No one was there. The office was closed. We left on our own ( with help of my Yacht controller). Not what you’d expect from a marina that charges a love average $/ft rates. In fact while writing this I convinced myself I deserve a discount.
Dockhand were very helpful. Could do enough to assist. Major improvement than a year or 2 ago.
All was well except non functional wifi. Staff was helpful in docking. Could not repair WiFi. Great location for Norfolk.