fevans517

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Excellent marina, Steve is a hands on Dockmaster and works very hard to provide the best possible experience at his marina. Love you Steve. Restroom facilities were very clean.

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Dock hands were very helpful when docking. Unfortunately, restaurants on marina location are closed Monday through Thursday except for one who opens in Wednesday. I don’t understand why you close your restaurant during the summer months when you have an full marina. Why not have winter hours and summer hours.

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Dock crew was excellent; bathrooms are a little but of a walk. Very protected harbor. .

Marina Response:
Thank you and it's a pleasure to help make sure your stay is great!
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Facilities were clean. Jeff and Mike were very helpful at the fuel dock and with docking. Nice marina store. Restaurant is not open yet, but by mid July or August. Only negative, it’s 5 miles from town and if you do not have car insurance like us, you can’t use the courtesy car. We had to pay $20 to have someone take us to Walgreens, which was cheaper than an UBER, and very much appreciated. Thank you Mike!

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Craig and his staff were awesome helping us get docked. Loved the floating docks. Nor’easter blew in and it was rough in the marina. Also, the large fishing boats leave between 4-6 am in the morning and their wake rocks the boats in the marina. Only compliant; restroom / showers are not exclusive to the marina boaters, but are for the public use as well. Restrooms were not cleaned over the holiday weekend. If they were, the didn’t stay clean because of the public using them.

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This marina surpassed any other marina that we stayed at! I wish I could give more stars. They accommodated us with add on days when our boat was being serviced and we waiting for parts. Our diesel technician, Larry has >40 yrs of service, truly a top professional. Loved the free happy hour on Tuesday and Friday. Restrooms & facilities were cleaned and checked by staff frequently. Office marina staff and dock hands were exceptional in customer service. Hats off to this marina!

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Office staff Emily was awesome. She was helpful with securing a UPS package and making copies of some downloads.

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First and foremost, this is not an ADA compliant marina. Restrooms, showers, and laundry facilities are on the second floor over the marina office. You are required to climb 24 steps to use the facilities. No restrooms available in the office area. Second, it would have been appreciated knowing that their pump out was not working. And, after two and half weeks, the pump out still was not functional. If we had known prior to our arrival to Safe Harbor Bahia Bleu, we would have made other arrangements. And, now for the most important issue. While away from our boat for approximately 2 hours, another boat hit the power pedestal were our 50 amp cord was attached, causing a partial dislodgment of our power cord, which caused our boat to go into reverse polarity. Since this was another boat causing the reverse polarity, it became an insurance issue. An electrician looked at our boat and determined that we lost our battery charger and it would require a replacement unit. While waiting for insurance approval on our claim, We have lost 4 batteries due to not being able to charge our batteries. Furthermore, we have paid an outrageous dock fee to stay at this marina. No weekly or monthly rates. Safe Harbor refused to give us an incident report, stating in was an internal document. Therefore, we filed a police report. Bahia Bleu did pay for one night accommodations for us and our guests the first night when the reverse polarity occurred. Now, so we don’t sound like sour grapes. Dock hands were friendly, one dock hand tried to help us with charging the batteries. Safe Hathor Bahia Bleu, let my husband store his motor scooter in the rack and launch building, which was greatly appreciated. We did find the restrooms were cleaned. Would choose another location in the future.

Marina Response:
Hi @fevans517, we are sorry to hear that you had a negative experience at Safe Harbor Bahia Bleu. Our team is constantly looking for ways to improve and while a few of these things were out of our control, our team did work hard to find accommodations for your party and try to remedy the incident. We appreciate your feedback and welcome any additional concerns by emailing us at [email protected].
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Great marina, walking distance to Mama Foo Foo restaurant & Daytona Beach shops. Restrooms very clean. Great service. Would go there again.

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Frank the dock master was wonderful. Nice showers and laundry. Shopping, liquor store and grocery all within short walking distant. Plenty of places to eat.

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Only one transient docks has 50 amp service When we hooked up to 50 amp power, our first line showed 150 amp, which is to much on that line. When we inquired with the office, we were told they adapted the power to accommodate high power requirements. We had to run electric from another electric tower. Could not use our own water hose because the hose hook up was rusted on the faucet adapter. No showers. Great location for entertainment. However, the transient docks are right by Margaritaville, loud music from noon to close. Probably would not return by boat.

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The dock masters John and Adam were exceptional! John offered to come back to the dock after going home to assist us with docking. Had an issue with the diesel pump not working and it may delay us leaving.

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Loud noise from sun up to sun down all weekend long. Bathrooms cleaned once a day. A lot of foot traffic through the marina. Even though we never felt unsafe or had an issue, we would not come back here again. This was not our first choice and we were warned about the activities of the Marina. People swimming in the marina was a concern for electrocution. No signage about not swimming in a marina. Children not wearing PFD when requiring by Illinois law. Accidents waiting to happen here at 31 Marina.

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