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jworth3

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When we arrived here, we were immediately struck by the amazingly wide docks, cleanliness, quiet and friendliness of the young staff. Having arrived later in the day, we found the showers did not open to the combinations provided in the welcome handout. We found out the next day that the showers are closed due to Covid-19, but neither the handout or the staff mentioned this. Before going to diner, our shore power went out, I found the shore power pedestal breaker had tripped. I reset it. Power was restored but lasted only a few minutes. Thinking it might be the pedestal/breaker, I moved the cable, along with an extension cable the marina provided, to the next nearest pedestal, which was across the main dock. Power again went out a while later. I discovered that some friendly person had disconnected our cable and put it back on our side of the dock. Thanks neighbor for telling us! So I once gain moved to another pedestal on our own side of the dock. This again worked for a few minutes and then cut off, with the breaker tripped. Shore power was very important for us, as our engine alternator ha stopped charging our batteries. So I called the after-hours emergency number, This put me through to a central Safe Harbor after-hours desk. The nice operator got an equally nice, but clueless local man on the phone who offered to call the marina general manager. He called back a while later to tell me he could not reach the general manager. While waiting for all these calls to work, I again looked at all the connections and cables. I decided that the most likely culprit was the extension cable, especially as it had a splice in it. In order to make our cable fit, I moved our boat up as far as far as it would go in the slip, so our shore power cable just reached. Plugged in an - Yay! - shore power that did not go off. When putting the extension off to the side, I noticed that the slice had actually burned through the tape over the splice. Yikes - we were lucky it didn't start a fire, as the splice was sitting on the wooden dock. Also, when we went to dinner, we noticed that the main gate lock was inoperable. When we returned from diner, as small group of teenagers had congregated in the corner of the parking lot, doing what teenagers do. They could have easily moved their activities to a vacant boat in the marina. First thing in the morning, the marina general manager, a very nice man named Dave, called me back and I reviewed the situation. He gave me a lot of sympathy, but offered nothing in compensation for our troubles. So I asked, and he offered a credit for the electric charge (not yer received) and a free nights stay upon our next visit. this was quite fair, hence the 4-star rating instead of much worse. This is a nice place, and could be great with a little more attention to detail.

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Lovely place to stay. Clean and well maintained. Staff friendly and professional. Only negative was virtuall no one wore masks, except staff. Hard for marina to enforce.

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Jim the GM of the Club was most attentive and helpful. All Club activities closed due to pandemic, but this was a nice place to stay overnight going out the Sound. Would definitely stay again.

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As always, wonderful service in a wonderful facility. And as always, a rolly night on a guest mooring way out at the harbor entrance in an east wind!

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Disappointing stay. We’ve taken moorings here for eleven years and this was the worst. 1) overall the club is rundown, messy and dirty. The showers were gross with dirt, black mold and dead insects. The grounds were unkempt with trash and apparently abandoned boats littered about. The launches were dirty and ill-maintained. The launch driver on Thursday evening was incompetent. Every time, totaling three times, we called for pick-up he forgot us and had to be re-called. Each time he took us back to our boat he could not find us by their mooring number and we had to direct him to our boat. He was great at actually driving the launch, but his service was terrible. This was in stark contrast with the young lady driving the launch the next morning, who was polite, sharp and a good driver. The location of the club and it’s moorings is perfect. But i’d Be surprised if it survives much longer. We won’r Be staying again.

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Took a mooring. $72 is a little pricey for no launch service. This is a pretty and very quiet harbor. Nice break from the crowds.

Marina Response:
Thanks for taking the time to leave us a review, we really appreciate it. We do hope you come back and stay with us again. Glad you were able to enjoy the peace and quiet that our harbor offers!
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Good place to stop on LI Sound. Staff were helpful and friendly. Pool was nice. This marina is in a boatyard, so there's not a lot of grass but rather a huge gravel parking lot. Only real negative is the depth of the entrance channel. Other reviews have warned of this, and sure enough, at low tide we witnessed a sailboat run aground right in the channel. Since we were looking at it from his stern, it was impossible to tell the size, but most probably in the30's. Harbor police came quickly and pulled him off. We waited until the tide had come in at least halfway before leaving in the morning. If you come/go near low tide, favor the side of the channel away from the large steel bulkhead. We've been here before and won't hesitate to go back.

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