paulf

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Always a place we stay when traveling in the Cape Cod area. A perfect place to lay back and take in what we feel traveling by boat is all about.

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Due to a hurricane coming up the coast, we needed to change our travel plans. Floating docks were laid out to have the fixed pilings outside of the dock causing us to lay up on the pilings contacting our rub rails (Defeating the purpose of a floating dock). They did have rub bumpers installed on the inside to protect their floating dock but nothing on the outside to protect the boats. The marina had a bar to offset this but only if you had a railing to to it to which we did not have on the stern. Suggestion would be to install rub bumpers on the pilings to protect the boats the boats. Dock staff was average in boating knowledge and really did not want our input on how we wanted to tie up. If we travel to that area again, we would look for other options.

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Enjoyable stay. The tender and harbormaster services we first rate.We highly recommend using the harbormaster moorings if you are visiting Gloucester, MA

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We loved our stay at Boothbay Harbor Marina! I wish we could have stayed longer. Chris and Kim are the best! They truly make your stay as enjoyable as can be! They are accommodating and available to all their clients! I would highly recommend this small, friendly marina to boats large and small! Thanks for a fantastic stay!

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Marina Staff could not have been more accommodating. Close to town and all of the shops, shows, and restaurants.

Marina Response:
Hi Paul-- We are glad that we were able to provide you with a great experience! hope to see you soon!
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The marina Amenities were excellent. The staff was beyond believe in accommodating all of our needs. The location was right in the heart of old port. We highly recommend this marina if you are in the Portland area.

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This Marina was one of our favorite destinations up until about 2 years ago. The Marina has been poorly managed and under staffed our last 2 trips, but this trip was clearly the worst. Management has one person working on a Saturday to manage the phones, dock security (Daytime only. There is a phone number to call after hours), and assisting incoming boats! 10 STARS TO AUSTIN WHO WAS GREAT but clearly overworked! I recently met a 2020 season slip holder who has left the marina for another marina due to being understaffed all season. They told me there was no staff or security all season and the dockside pump out service ended because the equipment was vandalized and the marina never repaired or replaced it. If Golden Nugget plans on maintaining a boat trade, they better rethink cutting the staff to a ridiculous level and not maintaining services that are expected at a resort marina! ***This is not a COVID-19 situation*** They have been going downhill long before COVID-19 arrived!

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Due to weather changes we need to change our travel dates and found space at Flynn's last minute. That said this site is really a restaurant with a marina for smaller dock & dine boats who can and do stay overnight. We were told in advance and understood we would be docked outside the break water wall. What we did not expect was to have our 56' boat in an approximately 30' foot long slip. There was a strong wind out of the west, and due to the undersized slip, made it impossible to tie off to keep off of the piling because our bow lines even on our 2nd set of cleats only made spring lines. There is no radio monitored so we needed to jog outside the marina until the 1 overworked dock hand (Who was great!!!) got to us and we yelled back and forth to grasp where he wanted to put us. There is a very confusing dockage pricing structure that involves you paying a higher rate (That changes based on the size of your boat and the day of the week) then giving you coupons to use at their restaurant. Sort of forcing you to eat at their restaurant to bring your slip fee down. We did eat at the restaurant and the food and entertainment was great. Overall this marina needs to evaluate there facility and take reservations for boats that their slips were designed for or fully disclose that not only will it be a "Bit Rougher" outside as we were told, but you will also only be in half a slip if you have a larger boat.

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This was one of our best stops we made on this trip. The staff and marina focused on every little detail to insure we had a great stay. The marina is just about centered to all of the shops. stores, and restaurants. Definitely a marina to stay at when in Newport

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Great stay! good access and great staff. Easy walk to town.

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Overall our stay was good and facilities were fine. The Doc hand who assisted us upon arrival seemed to lack quite a bit of knowledge on how to properly get the boat in and tied up. In addition the marina was placing much larger boats in slips then they were designed for creating very tight lanes to navigate entry and exit from the slip.

Marina Response:
Thank you very much for your visit and review. We hope you return and we're able to better take care of you in the future. If you chose to return, please e-mail me directly for assistance with your reservations: [email protected] Thank you. Sincerely, Christy Bassett Baker, Assistant Dockmaster
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