juanmarquard

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Excellent installations and service. Upscale.

Marina Response:
Thanks so much for the great review Juan! We loved having you and your family at Chicks and we hope to see you again next season!
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Totally protected marina. Very helpful owners.

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Good arrival information.

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Chris the dock master is very helpful!

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Wonderful staying within the museum!

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Excellent installations.

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Very well organized. Enjoyed our stay.

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The harbor master, Les, is wonderful! He goes way beyond what you would expect. We love Halseys Marina, but the main reason we come back is Les!

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Les, the dock master is outstanding! The marina is very protected, secure and comfortable.

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Very helpful. The slip I was originally assigned did not work for me for the weather that was expected. They moved other boats to make room for me at a better location.

Marina Response:
We are happy you had a pleasant visit and appreciate your kind words. Hope to see you again next season.
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Excellently run marina! Wonderful!

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My boat information clearly indicates a draft of 6’. I was assigned a slip with a low tide depth of 5’. I told the dock master upon tying up and he just said that that was the only slip he could give me. Bottom was mud/sand so I was able to stay, but had to time my departure at 7:00am so as to be able to get out. I don’t think this is acceptable.

Marina Response:
Hi Juan, On behalf of Cedar Island Marina, I would like to apologize about your stay with us. The last soundings we did in October showed 7.2’ of water in this slip at MLW. We went and physically stuck it today and it is showing 6.1’ at MLW meaning that it shoaled in a lot more than we were aware of. When you originally stated that you were unhappy with this slip, we did offer to have you move farther out, which you declined. We should have put you into that slip first, but again our records indicated that slip should have been ok for you. You are correct that all of the material in our basin is very soft and fluffy silt, there are no rocks. So while this situation would not have caused any damage to your vessel, I do understand the anxiety and unhappiness that was caused by it. Please accept our apology and I have also gone ahead and rebated you 50% of your dockage, which may take a few days to process on Dockwa. – Kris Shapiro, General Manager
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Very good marina, the highlight of which is the Dock master Tyler Miller. Incredibly helpful and nice.

Marina Response:
Thank you so much for your review and for choosing Marina Bay Boston. We agree, Tyler is excellent, and we are happy that he was able to assist you. Please come back and see us again next season!
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