Stayed for a month; have booked two months next winter! Staff support is outstanding, roomy slips with long finger piers, many resort-style amenities including day-long shuttle to Old Town Key West.
A significant easterly swell made the outer harbor extremely uncomfortable. The dockhand on duty, Jeff, said he could find a place for us. Jeff was super helpful, meeting us at the slip, taking lines, connecting shore power, all with a smile despite a steady downpour. Once at Yacht Haven, there was no evidence of the wind and swells that rocked the harbor. Very comfortable. Bathhouse so-so but a great place to be in a storm!
Excellent customer service from friendly, professional staff! Well-sheltered location about half-mile walk from downtown waterfront. Floating piers; heads and showers nothing fancy but clean and spacious. Nice pool. Reasonable rate. Positive experience all around.
Other than excellent location, nothing special. Bathhouse-laundry-restrooms are clean, well-maintained. Be prepared to dock on your own. Dock master Jack is friendly, helpful in other way but unable to assist with lines. Piers still functional but beginning to show their age. Overall, a good experience.
Full service yard if you need it; launch drivers responsive and helpful. Young woman at desk in dockhouse seemed to be having a bad day...every day. Popular restaurant on site. "Hiking trails" are at county park about .5 mi up winding road with no sidewalk. "Private Beach" is at Barrett's Island across harbor.
Good, reliable launch service from mooring field. Helpful staff. Nice lounge with big screen TV. Showers (one each, men's and women's) adequate but poor ventilation and no A/C leaves bathhouse stuffy on a hot day.
Pleasant staff, deep water, clean tile restrooms/showers (among best). Good location with easy access to groceries, hardware, laundromat, shops and restaurants.
All we did was grab a mooring. The only interaction with staff was via VHF to report the mooring number. We were directed to pay via Dockwa. PIYC no longer offers launch service so we did not go ashore, did not use any PIYC facilities. It turns out that there is an Onset Town launch that would have provided service but PIYC did not tell us. No pick-up stick, single pennant, pennant messy. The best we can say is that the mooring held.
Good location, extremely gracious and friendly staff and members. Excellent location, close to downtown. Would get more stars but clubhouse amenities are basic, bathhouse facilities dated. Still, well worth the visit.
No problem with water depth at T-head. Steve the dock master was great: more than helpful, easy to work with when our plans changed. He can't help that the marina is run-down; the city's put nothing into maintenance of pier or facilities. Gate lock is broken, restroom/bathhouse is public facility, not well-maintained. Adjacent park likewise on down trend. But it's $1.50 a foot, i.e., you get what you pay for.