thamina

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Always a delight to stay here, and make certain to dine at Cafe Paradiso. A top eats spot on the Loop.

Marina Response:
Todd, thank you for leaving a review.
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Daniel is the best. The vibe is nice and it's easy to relax. Please remember to use your radio on the way in as instructed. We'll be back!

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We enjoyed our stay, but a map of where the slip is located would be a great benefit. Especially since the number on slip 40 is missing.

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I wondered if everyone was new. No one used VHF 16 to access fuel dock or to contact for slip assignment. Make phone calls, then expect to be both put on hold and transferred. Odd experience, but a decent place. Certainly some more customer service actions can be put in place.

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Awesome staff, great town, recommended.

Marina Response:
Thank you for your review. We are happy to hear that our staff was welcoming and you were able to get out and enjoy town. We hope to see you again!
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Pam, Taylor and Connie are the best.

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This place is full of great people.

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Great stay here, good location and the bay is very pretty.

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Very nice folks. Great overnight stop.

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A very pretty stop. Bring your walking shoes.

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Great location with the yellow ferry right there and the huge Liberty park next door. View can't be beat.

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Very nice guys. Super shallow bay, but soft. We draw 3'10" and it was draggy at times. In and out without incident.

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Very nice and helpful folks.

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Great staff, very helpful.

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We loved it here. Great staff and amenities. First class. Good location too. Will be back.

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The marina is in a great location, the staff is great, but the outside of the mega dock is like a bouncy house if your boat is small like ours (48', 30,000lbs). It is non stop getting waked.

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Initially I was not going to leave a review because sometimes folks just get it wrong. So here is some constructive criticism: just answer your phone and radio. We called four times, hailed on 16 six times, yelled to a guy washing his boat and were informed that they work on 10. Four hails on 10 that were not answered either. We yell to some folks on the dock and they helped us with our lines and were very nice. I found out they had the same communication problem as us, which is unfortunate. When the Harbormaster came over I told him the same as what I just typed above. His response, "well, my radio is always on". Maybe it's a volume problem...

Marina Response:
we are sorry you ran into that issue. Thats not the norm for us and we usually manage to surprise people with how accessible we are. We typically answer the phone well into the night and its not at all uncommon for us to be there to help with lines well after dark. Our staff typically carry a cell phone and a portable radio in addition to a base station in the harbor office. All that said, we apologize we didnt meet your expectations and if you give another chance in the future perhaps we can make it up to you.
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This place needs some updating. The people are nice, but it is where old sailboats go at the end of their life cycle. A new owner with vision could turn this marina into a real gem.

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